
Memory Mailbox
The Memory Mailbox is a dementia awareness and support campaign that aims to build connections between people living with dementia, their carers, and the broader community through postcard writing. It is an interactive installation which displays postcards containing advice and stories from people who have experience with dementia, either by having the condition themselves or by living alongside someone who has it. These mailboxes are installed into communal spaces (such as cafes, libraries, or aged care facilities), holding a variety of experiences and perspectives on dementia instead of a singular ‘truth’.
The memory mailbox installation is supported by a postcard writing kit, which comes with 6 postcards with pre-written prompts to get people thinking about their experience with dementia. It is also supported by a booklet that adapts the learnings from the mailbox into a portable “pocket guide” to advise people who feel nervous about spending time with loved ones who have dementia.
Role
Designer (Solo Project)
Goal
To help people connect with others navigating dementia and educate the broader public on the diverse realities of living with dementia.
Audience
People who are living alongside someone with dementia



Outcome
This identity was developed by combining a variety of perspectives from people who have experience with dementia, which were collected through a survey publication. The cosmic visuals emerged from references to transformation, new worlds, and realities recounted in the survey. The memories that people shared also formed the basis for the illustrations, which in turn formed the “north star” of the visual identity system.







